Refund policy

At derrylkostynuik.com, your satisfaction matters. As all products are made to order, we do not offer returns or refunds unless an item arrives damaged or defective. If there is an issue with your order, please contact us within 7 days of delivery with a photo and description of the problem. We’re committed to resolving issues promptly and ensuring you’re happy with your purchase.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.